Understanding Load Types

Last updated: June 5, 2025

Load Types are used to configure capacity settings for a specific type of appointment separately from your standard settings. This is commonly used for:

  • a specific client, with a unique shipping & receiving schedule

  • cargo that requires specific equipment

  • appointments that take more or less time than other types of appointment

As an example, a facility may have load types for:

  • FTL

  • LTL

  • Floorloaded Containers

  • A specific type of good that requires a clamp truck

By using Load Types, you can change your capacity or schedule for this specific type of load without modifying the rest of your settings.

🧾 Summary Table

Concept

Description

Load Type

A type of appointment that has unique rules for scheduling and resource planning

Purpose

To optimize facility throughput by adapting scheduling logic to the type of freight being handled

Key Capabilities

Custom durations, capacity limits, slot visibility, auto-assignment logic

Who Can Create/Edit

Conduit Support Team

How to get started?

Email support@getconduit.ai


🔍 What Are Load Types?

Load Types in Conduit are powerful, flexible labels assigned to appointments that modify how they are scheduled and managed. Rather than treating all freight as equal, Load Types allow facilities to control their calendars based on the operational impact of a shipment.

This prevents bottlenecks and ensures the right resources are available at the right time.

Example Use Cases

  • A floor-loaded container may require 2x the labor of a palletized dry van

  • Outbound reefer loads may need priority dock doors and longer appointment windows.

  • A high-volume shipper may get its own appointment rules and booking portal.


What Can Load Types Do?

Key Capabilities

Feature

Description

Override your standard Appointment Duration

Define a different default length for specific types of freight

Limit Daily Volume

Restrict how many of a particular load type can be booked per day

Limit Concurrent Appointments

Prevent stacking of complex load types in the same time slot

Schedule Customization

Set a unique schedule for this specific type of appointment

Custom Booking Links

Generate links that pre-select a load type for fast scheduling

Auto-Assignment Rules

Automatically apply load types based on PO#/SO#, carrier, or shipper ID


🏭 Real-World Scenario

Facility: East Coast DC

  • Load Type A: “Container”

    • Duration: 90 minutes

    • Direction: Inbound only

    • Max per day: 4

    • Max concurrent: 1

  • Load Type B: “Dry Van”

    • Duration: 30 minutes

    • Unlimited per day

    • Custom booking link provided to preferred vendors

Impact: Load Types let this DC balance labor demand, improve appointment punctuality, and streamline bookings for strategic partners without risking overtime from too many containers.


🔄 Auto-Mapping & Logic

You can configure Conduit to automatically apply load types based on:

  • A dropdown during booking

  • PO#/SO# patterns

  • Shipper or carrier identifiers

  • Order type (via integrations with WMS, TMS, or ERP)

This reduces manual work and improves booking consistency.


💬 Getting Started

To set up Load Types for your facility:

  1. Email support@getconduit.ai with a short description of:

    • Desired load type names

    • Duration per type

    • Daily/concurrent limits

    • Any unique scheduling rules (limit appointments to a certain time of day or frequency in the day)

    • PO#/Carrier mapping rules (optional)

  2. We’ll configure and test them—typically within 24 hours.

  3. Your calendar will dynamically respond to freight type and auto-assign load types based on your logic when a load is assigned a load type.


Frequently Asked Questions

If a carrier chooses the wrong load type during booking, can I change it later?

Yes—you are in complete control. You can change the load type by clicking into an appointment, selecting a new type, and clicking save.

Can I assign multiple load types to one appointment?

Yes.

Can I change load types mid-appointment?

Yes. A load type can be changed which will free up any capacity for the previous load type.

Can I make load type selection required?

Yes—load type selection can be required or automated, depending on your configuration.